Relocation / Moving Home

Support to move your service to your new home.

When moving to a new home, one of the important things to consider is how you will maintain your internet connection. Here are some steps you can take to ensure that your internet service is not disrupted during the move:

1. Contact our Wicked Internet Customer Service

As soon as you know your moving date, get in touch and let us know. We will be able to advise you on the best course of action, whether it be transferring your service to your new address or canceling your current service.

2. Check internet availability at your new address

Before you move, check if Wicked internet is available in the area. This way you can plan accordingly and have an internet service set up and ready for you when you move in.

3. Schedule installation or transfer of service

If you are transferring your current internet service to your new address, make sure to schedule the installation or transfer of service for the day you move in. This will ensure that you have internet access as soon as you move in and can set up your new home.

4. Return equipment

If you are canceling your current Wicked internet service, make sure to return any rented equipment, such as modems or routers, in a timely manner to avoid any replacement fees.

5. Update your billing and contact information

Make sure to contact us with your billing and contact information, this will ensure that your internet service and bill are applied to the correct address.

6. Test your internet connection

After your internet service is installed, test your connection to ensure that everything is working properly. If you encounter any issues, contact us for assistance.

It's important to plan ahead and take the necessary steps to ensure that your internet service is not disrupted during a move. By following these steps, you can make sure that your internet connection is set up and ready to go when you move into your new home.

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